New eNatis Online Booking System To Renew Your South African Drivers Licence

posted on

April 6, 2018

Table of Contents

UPDATE: This service has been terminated. You have to use the eNatis online booking system: https://online.natis.gov.za. This service has not been tested or verified.

Some Road Testing Inspectorate centres in Gauteng have introduced an electronic booking system for Drivers Licence renewal bookings.

This allows users to book in advance for their Drivers Licence renewals at the Akasia, Waltloo, Centurion, and Bronkhorstspruit RTI licensing centres.

Johannesburg locations, Langlaagte and Randburg are being added soon.

The service is provided by The Online Company South Africa. You can book on their website here.

The service is free of charge if you collect the licence yourself, however, there is a charge if you want your card delivered to you. According to MyBroadband, the fees for delivery depending on your area.

Fees for delivery are R96.45 within the majority of Gauteng, and R141.41 if you need delivery to Hartbeespoort Dam, Brits, Vereeniging, and Vanderbijlpark. Delivery to Rustenburg is R204.34.

A relative of mine recently used this service to renew her Drivers Licence at the Waltloo RTI and here is her experience of the service.

“Wow, that was painless! I was there in total for half an hour. Could have been shorter, because there was a lady who did not have her things in order (documents/eye test?) who kept on coming back.

There were only six chairs set out in front of the room’s door. I was number 7. Other than that it went really quickly.

When you get to the consultant, you hand them your ID, a copy of your ID and the eye test (which I did for free at Specsavers). You can book the eye test online at SSpecsaversas well.

He types on his computer, asks me to move back so that he could take a picture of me with his camera, then he scans your left thumb print, then the right one, prints out a document and asks you to pay at the cashier!

That’s it, you don’t even have to fill out a form

At the cashier, you hand over your R228 (cash only, no card facilities), photos and ID document. (I paid R300 on the dot, handed over ID and copy of ID for a temp licence).

I have to fetch my new licence in 4 – 7 weeks.”

Thanks for the awesome feedback, Charmaine!

Summary

Two black and white photos are needed
Copy of your ID document
R228 for licence renewal, a temporary licence is R72, so R300 in total for both.
Only cash is accepted – there are no card facilities
Don’t be late for your appointment!

Update

The government has launched its own website to register for bookings in Gauteng. It can be accessed here: https://online.natis.gov.za. We have not tested the service. The Online Company has had its services terminated and the above government service is now the only online booking system.

According to users on MyBroadband you sill have to go to the licencing department to book and pay.

NOTE: This is not my service, this is only a review of a service provided by The Online Company SA. I am in no way affiliated to The Online Company SA or NaTIS. For support you can contact them here:

https://onlinecompanysa.co.za/book/contact-us/

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Ronette Bennett April 18, 2018 at 9:53 am

I must renew my drivers license, and would like you to deliver it as well.
1. Louis Nel Author April 18, 2018 at 10:12 am
  
  Hi Ronette, we do not run the service ourselves. You have to book and register on their website. https://onlinecompanysa.co.za/book/
  1. Steve April 25, 2018 at 8:53 am
    
    Hi Louis, I can’t seem to access the onlinecompanysa website? Do you know if it is operational?
    Regards
    1. Louis Nel Author April 25, 2018 at 9:09 am
      
      Hi Steve, it seems to be down at this moment. I suggest you try again later. They might be having issues with increased demand.
  2. Andre September 26, 2018 at 10:48 am
    
    Please note that this service seems no longer to be in operation. The nAtis system may or may not work, I’m not sure. But only Akasia is available in the Pretoria area. And you have to pay for the booking in cash at the center in 3 days. This means you have to go there to pay, go there for the process, go there again to collect. Akasia is somewhat out of the way for many so not sure how viable it is to try. What if you get there and there is one little thing they do not accept ?
    1. Louis Nel Author September 27, 2018 at 1:34 pm
      
      Thanks for the update, Andre. Will change the info on the website accordingly. Three times seems like a lot of visits just for a renewal. Just follow the list of needed items and you will have everything you need.
Mavis April 30, 2018 at 3:14 pm

Hi .I m at Pretoria cbd where can go n renew it
around town
1. Louis Nel Author May 23, 2018 at 10:26 am
  
  Hi Mavis, this booking service is only available at 4 locations in Pretoria – Akasia, Bronkhorstspruit, Centurion and Waltloo.
Anita Pieterse May 3, 2018 at 2:12 pm

Hi Louis, I am sure that the website “the online company south Africa” is definitely not working.
Being trying to log on for 2 days in a row now.

Regards
1. Louis Nel Author May 3, 2018 at 2:24 pm
  
  Hi Anita, just went to the site and it’s definitely working – https://onlinecompanysa.co.za/book/
  
  Please note – I am not involved in the Online Company in any way.
Siegie Krehl May 7, 2018 at 11:39 am

Do you have to stay in Pretoria to be able to use this online service?
1. Louis Nel Author May 7, 2018 at 11:49 am
  
  Yes Siegie, the delivery / pickup options are only within Pretoria.
Bettie May 14, 2018 at 11:23 am

Can I apply for a booking appointment in Rustenburg for Renevel of my drivers lisence? Any link avaliable.
1. Louis Nel Author May 14, 2018 at 11:50 am
  
  Hi Bettie, no sorry, at the moment the service is only available at 4 locations in Pretoria.
Louis Nel Author May 18, 2018 at 11:35 am

AARTO has been successfully tested in Tshwane and Joburg. National AARTO rollout to proceed as soon as the AARTO Amendment Bill is passed. Then all RTI testing centres will be connected to the national fines database and you will not be able to renew your licence without settling your outstanding fines first.
Angelique May 23, 2018 at 10:02 am

Hi Louis
Ek het n booking gemaak online maar nie seker wat ek als moet saam vat die dag nie is dit moontlik vir jou om dalk meer inigting te gee asb
1. Louis Nel Author May 23, 2018 at 10:20 am
  
  Hi Angelique, die inligting is in die artikel, maar sal dit hier uitlig – jy moet saamneem 2 swart en wit fotos, afskrif van ID, en fooi. Dis R228 vir die heruwing en R300 insluitend die tydelike lisensie. Slegs kontant word aanvaar – geen kaartfasiliteite nie.
David May 23, 2018 at 11:50 am

Hi Louis Nel

Do you guys provided eye test, i want to renew my license it has expired. Do you provide eye test as well? as i don’t have access to an optometrist.
1. Louis Nel Author May 23, 2018 at 1:45 pm
  
  Hi David, I am not part of this service. This is only a review of the service. They do not provide the eye test. You can do one for free at SpecSavers.
  1. David May 23, 2018 at 3:08 pm
    
    Thanks Louis
naomi May 28, 2018 at 2:57 pm

Hi Louis,
Is the online bookings for drivers licence also applicable for Bloemfontein citizens?
Can I do a booking on behalf of my daughter that is staying in Bloemfontein?

Thanks
1. Louis Nel Author May 28, 2018 at 3:02 pm
  
  Hi Naomi, unfortunately this service is only available in Pretoria at the moment.
Michelle May 31, 2018 at 8:00 pm

Louis as ek nie ñ afspraak het nie en ek gaan in wat vat ek dan saam?
1. Louis Nel Author June 1, 2018 at 9:37 am
  
  Michelle, lees my ander artikel: https://louisnel.co.za/blog/need-renewing-south-african-drivers-licence-2017-2018/
Beverley carnell June 3, 2018 at 12:28 pm

thank you the form does not have a place to mark for renewal . is it the DL1 form

regards Beverley Carnell
1. Louis Nel Author June 4, 2018 at 8:32 am
  
  Hi Beverley, yes, it’s the DL1 form. You should tick the application for a drivers licence as it’s a re-application. You can download the A3 version of the form here: https://louisnel.co.za/wp-content/uploads/2018/02/DL1-2.pdf
Alet Brits June 4, 2018 at 1:48 pm

How long does it take for the card to be delivered I went on the 3rd May paid the R96.45 when I did the booking for delivery
1. Louis Nel Author June 4, 2018 at 2:06 pm
  
  Hi Alet, from The Online Company SA FAQ page:
  
  “Although we are working together with the licencing department to reduce the queues, we can not track the progress of the new card being issued.
  
  It takes approx 6 weeks for new cards to be issued ( but it could be quicker or even take longer ). If you opted for delivery and have not heard from us after 8 weeks, please contact us on this E-mail: helpdesk@onlinecompanysa.co.za.”
  
  https://onlinecompanysa.co.za/book/faq/
Catherine June 4, 2018 at 3:45 pm

Good day
How do i apply online for my license renewal i am in Centurion
1. Louis Nel Author June 5, 2018 at 9:08 am
  
  Hi Catherine, the link to the service is in the article: https://onlinecompanysa.co.za/book/
Samuel June 24, 2018 at 11:27 am

Morning I have to renew my drivers license it has expired 2 months back they wont give me anyproblem why i come late 2 renew
1. Louis Nel Author June 25, 2018 at 8:57 am
  
  Hi Samuel, there will be no problems with a late renewal. There are no fines or penalties.
Tandeka July 2, 2018 at 2:34 pm

Hi Louis

I tried booking on your website and I don’t want delivery but it defaults to it and wants payment what should I do?
1. Louis Nel Author July 2, 2018 at 2:36 pm
  
  Hi Tandeka, I am not part of the Online Company SA. You should contact their support here: https://onlinecompanysa.co.za/book/contact-us/. Thanks!
Kasley reid July 3, 2018 at 7:29 am

Hi, Steve

I am in USA and my SA DL expired last month. Is, there a way I can renew it online? & can I apply for my IDL .

Thank you
Kasely
1. Louis Nel Author July 3, 2018 at 8:25 am
  
  Hi Kasley, you unfortunately can’t renew your expired licence online. This will have to be done in person in South Africa at one of the Road Traffic Inspectorate (RTI) testing centres. As for the IDL – you can apply for this online but you will need a valid drivers licence.
  
  https://www.aa.co.za/products/membership/international-driving-permit
Deon de Beer July 14, 2018 at 8:29 am

I,ve made a booking, but how do I make a booking for my wife? Must I register her separately?
1. Louis Nel Author July 14, 2018 at 8:54 am
  
  Hi Deon. Yes, you will need to register a complete new account for her separately.
Magda v/d Westhuizen August 4, 2018 at 11:03 am

Baie dankie vir die inligting Louis.
1. Louis Nel Author August 6, 2018 at 10:10 am
  
  Groot plesier, Magda!
Cornelia Cloete September 14, 2018 at 5:27 pm

Dankie vir al jou navorsing en goeie raad, Louis! En, dankie aan al die ander bloggers vir julle insigte.

Ek het gister probeer om ‘n online bespreking te maak vir die hernuwing van bestuurslisensies by The Online Company https://onlinecompanysa.co.za/book/contact-us/ maar hulle dienste vir Centurion is gestaak.

My man en ek (in ‘n rystoel vanweë osteo-arthrites in my heup) was toe vanoggend teen 08:30 met baie geduld en moed in ons harte en ‘n piekniekmandjie by die Centurion Lisensie Dienste om ons bestuurslisensies te hernu. Ons het ook al die nodige dinge voor die tyd gedoen, ingepak en saamgeneem:

* Navorsing op die AARTO webwerf om te verseker dat ons geen uitstaande boetes teen ons name het nie
* Twee swart en wit paspoortgrootte foto’s
* Bewys van woonadres
* R500 in kontant vir ons twee se nuwe lisensies
* ‘n Sertifikaat gedateer 11/9/2018 van ‘n oogkundige wat bevestig dat ons oë getoets is “in compliance with
Regulation 102 of the National Road Traffic Act, (Act 93 of 1996.)”
* Ons huidige ID’s en Bestuurslisensies, sowel as A4-fotostate daarvan
* Uitdrukke van die DL1 -vorm: AANSOEK OM BESTUURSLISENSIE
* Twee swart penne

Binne ‘n paar minute het ons agtergekom dat ons veels te laat is … Ons het ‘n senior beampte gaan vra om hulp toe ons sien dat dit nie lyk of ons gaan regkom nie. Hy het die volgende aan ons verduidelik:

“Centurion can assist only 40 walk-in-customers per day from 08:00 until 10:00. From 10:00 until 15:00 time my personnel assist members of the public who have made an online booking to have their licenses renewed. The timeslots can be booked at https://online.natis.gov.za.”

My man het toe https://online.natis.gov.za. gaan besoek en ons het vóór 10:30 vanoggend elkeen ‘n 20 minuut-afspraak gekry vir die 27ste September 2018. So, ek hoop om verdere terugvoer te kan gee oor twee weke.

Voorspoed, al my mede-burgers! 😉
1. Louis Nel Author September 17, 2018 at 2:45 pm
  
  Hi Cornelia, baie dankie vir die waardevolle terugvoer, veral die deel oor die aanlyn besprekings.
Robert October 4, 2018 at 9:08 am

Tried to use the Natis online system, booked an appointment for 08H10 at the Midrand station, got there well before my appointment, only to be told to wait in the same queue as everyone else without appointments anyway. So at this stage, system is pointless, at least for Midrand station as no provision has been made for those with appointments
1. Louis Nel Author October 4, 2018 at 9:10 am
  
  Hi Robert, sorry to hear about this. It’s a pity that the Online Company SA is no longer doing this. The traffic department suspended their service to launch their own booking service. Unfortunately, this seems to be not up to scratch.
Buli October 4, 2018 at 1:44 pm

Hi Louis,
I’ve had my handbag stolen together with my driver’s license and ID. Now I have an affidavit with me and have already re-applied for my ID. As for the DL, I’ve been reading on here as to how we should do an online application, however since 2- Oct- ’18 I’ve been trying to get on the site and NO LUCK! In my case I only need to replace a stolen DL & then get a temporary DL whilst waiting for a card DL, do I then FOLLOW process of a renewal or what, cause it’s a bit confusing for me.

2. I’ve seen the link of a DL1 form you posted above, and then downloaded it. Do I then print it out and then take it with to the traffic dept or I have to load and then submit IT online?? It’s challenging because one is unable to see how the website navigates in terms of what you need to do on there.

3. I understand your position in this but now this whole is ridiculous because this means if I’m unable to be re-issued with even a temporary license let alone the card DL, Metro cops will stop me and then what do I say to them?.. or rather drive around and show them an affidavit??

Many Thanks
1. Louis Nel Author October 4, 2018 at 1:52 pm
  
  Hi Buli, sorry to hear about your handbag troubles.
  
  The Online Company SA has had their service terminated by government. You should try to do a booking on the eNatis site directly. This will only work for bookings in Johannesburg. https://online.natis.gov.za/#/
  
  2. You can print the DL1 form from the site and take this with you (hard copy) when you go to the traffic department.
  
  3. You will need to request a temp licence when you renew your licence so that you have a licence on you to show Metro police.
Zanti October 10, 2018 at 5:53 pm

Hi Louis,

Any idea why bookings on https://online.natis.gov.za/#/ only work for Johannesburg? I am interested in going to Bronkorstspruit.

Thanks
Zanti
1. Louis Nel Author October 10, 2018 at 6:32 pm
  
  Hi Zanti, my best guess would be that there is a massive backlog due to the recent strike. People are still waiting for their licences after months of waiting. The government simply doesn’t have the resources to handle more branches at this stage.
Karin November 27, 2018 at 3:09 pm

Hi

I tried to book an appointment in Pretoria but the only bookings available is in Johannesburg. I was told that I must just keep on trying every 20 min then I might be lucky to get a booking in Pta. I do not have time to go onto the system every 20 minutes. I am also advised that I am not able to go to any Pta centre without an appointment. This is very frustrating as I trying to do what is required but the system is blocking me to do that and there is no solution to the challenge I am experiencing.
1. Louis Nel Author November 28, 2018 at 8:03 am
  
  Hi Karin. It seems to be a larger issue at this stage. Please read this article: https://rekordcenturion.co.za/160001/new-online-license-system-tshwane-residents-fuming/